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Human Resource Management solution for healthcare

The NHS must continuously adapt to the constantly rising demand for patient services – in the face of ever-increasing pressure on budgets, and staff shortages.

Our cloud-ready Human Resource Management Solution for Healthcare allows NHS Trusts to quickly and easily automate content-related HR processes, and enable user self-service – via a low-code, cloud-ready platform that keeps information secure.

Take a look at our HRM datasheet for more information here.

Introducing ConxFlow – end-to-end Case Management

Whether your industry is financial services, healthcare, manufacturing or construction, if you have teams processing and trying to manage high volumes of customer queries, you’ll know the pain of trying to do this when details and documents are distributed across multiple systems and platforms.

ConxFlow from SynApps Solutions provides complete, easily configurable, end-to-end case management, traceability and reporting using your existing Alfresco enterprise content management platform – streamlining case handling and increasing end-to-end process visibility via a single user interface.

Take a closer look at ConxFlow today.

OpenText™ Documentum™ for Healthcare – Connector for Epic®

Check out our new Connector for Epic® EPR, a centralised, standards-based repository for all patient data regardless of source, location or format. Allows for a more intelligent and holistic view of all the factors influencing care and outcomes.

Fragmented and siloed healthcare data, as well as large volumes of unstructured data make it difficult to create a complete view of the patient. This can impact the delivery of timely, high-quality care. Limited visibility to the complete patient record can lead to gaps in care and missed opportunities to improve health.  These capabilities are especially important as we try to address healthcare inequities within populations and/or explore the social determinants of health.

Take a look at our datasheet to find out more.

SynApps Solutions joins Financial Services Qualification System (FSQS)

Hatfield, UK – October 17th, 2023 – SynApps Solutions, the enterprise content management specialist with deep experience in the financial services industry, has announced that it has joined the Financial Services Qualification System (FSQS). Created by a community of likeminded financial institutions, the FSQS is a single standard accreditation tool which provides a simple mechanism for collecting and managing supplier assurance information across the Financial Services sector.

The system is supported by leading financial organisations within the sector, including Nationwide, Lloyds Banking and The Bank of England, and requires suppliers to be reviewed against FSQS requirements in key areas including health and safety, fraud, business continuity financial insurance and much more.

“We are always striving to meet and enhance industry standards so becoming part of the FSQS community is a natural next step for SynApps,” comments James Paton, CEO, SynApps Solutions. “Managing third party information, such as policies and certificates, is becoming increasingly complex so standards like FSQS help enable compliance.”

FSQS provides comprehensive, accurate and regularly updated insight into third party risk, enabling buyers to have a single source of truth for thousands of suppliers in a single, searchable, reportable and easily accessible system. It also reduces procurement timescales by allowing instant access to information, helping qualify new suppliers or renew contracts more quickly.

Hellios is the validating body that oversees FSQS with its expert team ensuring all information meets strict guidelines. To become FSQS-certified SynApps has completed a rigorous audit process which examines a wide range of key compliance and security areas. These include Information security management; Business continuity; Financial & legal; Health & safety; IT security; Anti-bribery; Recruitment; Operational risks; Fraud; GDPR and the DPA; Responsible business governance; and Environmental and sustainability.

SynApps Solutions awarded to the new National Framework Agreement for Legacy Information Integration and Management

Hatfield, UK – July 18th , 2023 – SynApps Solutions, the enterprise content management specialist with deep experience across the NHS, has announced that it has been named as one of six suppliers to the £150 million contract following the launch of a new framework agreement, designed to allow NHS trusts to procure legacy information and management solutions.

The framework, managed by the Commercial Procurement Service and set to run until 2027, is expected to meet the challenges presented by migrating from one patient administration system to an EPR. It allows for the procurement of a cloud-based or on-site archive which interfaces directly with a live EPR, so clinicians can access archived clinical patient data seamlessly from within the live EPR.

The data is then extracted, analysed and migrated to the new system, ensuring the data is usable in the new system. Data can be extracted from multiple systems and aggregated into one archive, simplifying access where multiple systems may have been in place previously. The archive and the live EPR will interface directly, and access to the archived data is available within the new EPR system, streamlining access and allowing the legacy contracts to be ended.

The Countess of Chester Hospital NHS Foundation Trust’s Commercial Procurement Services recognised the challenges faced by many NHS organisations around how to deal with legacy applications and data; thus, creating the new framework agreement to enable NHS Trusts to purchase solutions and services to help tackle these issues.

“We are delighted to be one of only six vendors on this framework, which will help clinicians access archived data and patient information seamlessly from within their EPR,” comments Jason Scholes, CTO, SynApps Solutions. “SynApps is transforming the way NHS Trusts provide the whole patient record (DICOM/non-DICOM) to clinicians via existing EPR systems and share the records with other healthcare providers in the local community so this Framework is a natural fit for us.”

SynApps provides software, consultancy, implementation and support services for Alfresco and OpenText Documentum and has authored a suite of content integration and migration solutions, ConXApps, that allow businesses to quickly maximise their investment in ECM technologies. The company also builds VNA (Vendor Neutral Archive) solutions which extend into VNIN (Vendor Neutral Imaging Networks) for shared Radiology. These provide proactive image sharing, cross-network reporting, CDC support, a single view of multimedia data, and image sharing within and beyond regional imaging networks, leading to enhanced patient diagnoses and outcomes.

SynApps Solutions is also part of several other government frameworks, including NHS Supplychain, QE Facilities, and the North of England Framework.

SynApps Solutions appoints Gary Donohue as NHS Account Director

Gary DonohueHatfield, UK – May 24th, 2023 – SynApps Solutions, the enterprise content management specialist with deep experience across the NHS, has appointed Gary Donohue as its dedicated NHS Account Director. His remit is to grow the company’s already substantial footprint within the NHS.

Donohue has a long and well-regarded career in the healthcare technology sector, including spells at Salesforce, Hyland,  yHEMC and Fortrus, where he specialised in application user experience, content management and business process management.

“I am delighted to join SynApps Solutions, which has been helping NHS Trusts across the country to modernise everything from patient records to lung screening and radiology scans,” comments Gary Donohue, NHS Account Director, SynApps Solutions. “SynApps is a pioneer in advanced vendor-neutral archives, lung diagnostics and radiology technologies so it is an exciting time to come on board and continue to change healthcare and patient outcomes for the better.”

SynApps is transforming the way NHS Trusts provide the whole patient record including (DICOM/non-DICOM) to clinicians via existing EPR systems while sharing the records with other healthcare providers. This includes local community and potentially nationally fully supporting integrated healthcare in-line with the NHS directive for converged healthcare for NHS Trust’s, ICS/ICB bodies, Mental Health, Social Care and Local Authority organisations to deliver integrated care and pathway automation.

“Gary has a wealth of healthcare technology experience going back over fifteen years so we are thrilled to welcome him to the company to help us provide even better service to our NHS clients,” adds James Paton, CEO, SynApps Solutions. “We expect Gary to be a most valuable member of the SynApps team and look forward to working together.”

University Hospitals Dorset introduce a cloud-based Unified Image Sharing System from SynApps, J4Care and OpenText

Hatfield, UK – May 10, 2023 – SynApps Solutions, the enterprise content management specialist with deep experience across the NHS, has been selected by Dorset’s three NHS provider trusts (University Hospitals Dorset NHS Foundation Trust (UHD), Dorset County Hospitals NHS Foundation Trust (DCH) and Dorset HealthCare University NHS Foundation Trust (DHC)) to deploy a proactive image sharing system based on a transient use of  its Vendor Neutral Archive (VNA).

The secure, cloud-based image sharing portal, built in tandem with partners J4Care and OpenText, enables upstream multimedia data captured within the Sharing Domain to be available proactively and without delay to clinical staff at the point of care within their existing image management systems.

“Previously, we relied on lots of manual workarounds with no effective information flow, which meant images taken at one site would not necessarily be available in another department, leading to duplicate images being taken,” explains Peter Gill, Chief Informatics Officer, University Hospitals Dorset. “There are up to twenty clinical departments outside of radiology that rely on imagery and scans so being able to proactively share them is vital.”

Following a comprehensive procurement process involving 19 potential partners, the Trusts selected SynApps, J4Care and OpenText based on performance, compliance and the fact that they could deliver an architecture based on messaging rather than image pooling.

The project, which begins this month, is expected to complete the implementation for core organisations and radiology within twelve months. It will enable proactive image sharing, cross-network reporting, CDC support, a single view of multimedia data, and image sharing beyond the South East 3 imaging network. This will lead to better patient diagnoses and outcomes.

“Access to older images taken across our network improves diagnostics enormously because we can more accurately track symptoms, such as the growth of a lump,” adds Gill. “SynApps gives us a viewing system that will render all images in a single portal, built on a database of metadata, which can bring together historic images.”

“We are delighted to partner with University Hospitals Dorset Trust as well as J4Care and Open Text to deliver this proactive image sharing platform,” comments Jason Scholes, CTO, SynApps. “By enabling clinical staff to access images from across the network, it will make a positive impact on patient care and reduce waste across the Trust.”