Author Archives: Carina Birt

Take a peek at our ConxFlow Case Studies

From Case Management and Lifecycle Management, Content Management and Pension Administration, our case studies tell our stories of success.

In one case, SynApps delivered its purpose-built ConXFlow integration capability, to create a comprehensive case management solution for the insurance provider. Building on top of the firm’s existing Alfresco content management platform, this provides an integrated process workflow to automate and streamline policy-related processes using the documents and information captured in Alfresco. Now, teams can process caseloads more efficiently and effectively, meeting target response times while providing transparent, audit-friendly management information and performance metrics.

Check out more here.

ConXLoader – Bulk content migration tool for any CMIS compliant ECM platform

In our experience one of the most challenging aspects in ECM projects involves moving content from one or more existing application systems and/or network file-shares into the chosen repository.

SynApps Solutions has extensive experience in migrating content and associated meta data from legacy external sources (file systems, databases, Content and Document Management Systems, etc.) into a variety of ECM repositories.

In response to these ECM project challenges we have developed a powerful and comprehensive content migration product that has been used to transfer content and metadata from a wide range of custom, in-house and proprietary applications.

ConXLoader is XML-based and incorporates full audit trail reporting to ensure that no content or data is “lost” in migration and that any anomalies are identified and reported on for remedial action.

SynApps + Hyland – Helping Case Management Flow – watch our video

All case handling teams understand the frustration of having to keep track of multiple requests. They also need to report on case history and compliance, drawing on information from multiple different systems.

In partnership with Hyland, SynApps Solutions has solved these issues for users of the Alfresco enterprise content management platform with ConxFlow, an all in one case management solution.

Watch our video here and find out more.

End-to-end case management & traceability via your existing Hyland/Alfresco enterprise content management platform

What’s the problem?

All case-handling teams understand the stress and frustration of having to keep track of
multiple requests. They also need to report on case histories and compliance – drawing
on information from multiple, different systems.

Case traceability is especially important where organisations need to follow strict
processes – to meet service-level agreements (SLAs) or regulatory targets, for example.

This applies in a wide range of contexts – from finance, pensions and insurance, to health
and social care, to construction/supply chain management, not to mention the whole
discipline of human resources.

As well as causing frustration for the teams involved, poor case visibility can impede the
customer experience – leading to complaints. It can even result in regulatory fines.

A lack of management information, meanwhile, limits the ability to address process
bottlenecks and improve outcomes.

As an authorised Hyland partner, SynApps Solutions has solved these issues for users of
the Alfresco Enterprise content management platform.

Find out how here.

What is a Venor Imaging Neutral Network (VNIN)

At SynApps we are continuously looking for ways to improve our solutions to the benefit of our customers. One such area of focus is centred around standards-based interoperability by allowing collaborating hospitals to establish a Vendor Neutral Imaging Network (VNIN). But what is a VNIN?

A Vendor Neutral Imaging Network (VNIN) is a healthcare-related concept that refers to an interoperable and standardized system for the storage, exchange, and retrieval of medical images. It is designed to overcome the limitations of traditional Picture Archiving and Communication Systems (PACS), which often have proprietary formats and communication protocols, making it challenging for healthcare facilities to share medical images seamlessly.

The primary objective of a VNIN is to create a platform where medical images, such as X-rays, CT scans, MRIs, ultrasounds, and other diagnostic images, can be shared across a region in a standardised manner. This enables healthcare providers, including hospitals, clinics, and imaging centres, to efficiently access patient images and data across different facilities and systems, regardless of the vendor or manufacturer of the equipment used to generate the images.

Vendor Neutral Imaging Network

Key features and characteristics of a Vendor Neutral Imaging Network include:

  1. Standardization: VNINs adhere to industry standards, such as DICOM (Digital Imaging and Communications in Medicine), FHIR (Fast Healthcare Interoperability Resources), XDS (Cross-Enterprise Document Sharing) and XCA (Cross-Community Access), which ensure that medical images are stored and communicated in a uniform format. These standards allow different systems to communicate, understand and interpret the images consistently.
  2. Dynamic Interoperability: VNINs are designed to support the dynamic on-demand sharing and retrieval of Patient Images and Documents across a region of collaborating hospitals without mandating the creation of a single central archive. VNINs can be integrated with other regional or national XDS registries to support wider information sharing.
  3. Centralized Image Repository: Since a VNIN supports the dynamic sharing of information, a central repository is not mandatory. However, VNINs may also provide a centralised storage repository for medical images to improve scalability, accessibility or resilience depending on the need.
  4. Scalability: VNINs are scalable to accommodate the growing volume of medical images generated daily. This is essential as medical facilities continue to adopt digital imaging technologies and generate increasingly larger datasets.
  5. Security: Given the sensitivity of medical images and patient data, VNINs implement robust security measures to protect patient privacy and comply with relevant regulations, such as General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA) in the United States.
  6. Vendor Independence: As the name suggests, a VNIN is vendor-neutral, meaning it is not tied to any specific medical equipment manufacturer. This independence allows healthcare facilities to choose imaging devices from different vendors while maintaining seamless data exchange.
  7. Access Control and Authorization: VNINs implement access controls and authorization mechanisms to ensure that only authorized healthcare professionals can access and view patient images.
  8. Data Integrity: VNINs prioritize data integrity, ensuring that medical images remain accurate and unaltered during storage and transmission.

By adopting a Vendor Neutral Imaging Network, healthcare organizations can improve clinical workflow efficiency, enhance collaboration among specialists, and ultimately deliver better patient care by ensuring that critical medical images are readily accessible and shareable across the healthcare ecosystem.

The SynApps VNIN solution offers these critical features alongside an advanced zero footprint diagnostic viewer which can further extend access to not only other clinicians within the hospital but also those users within the community or primary care who may not have historically had direct access to such critical patient data.

Sign up for our HRM for Healthcare Webinar 

Register for our Webinar on Weds 22nd May at 11am BST here to get a glimpse at our new Human Resource Management solution for Healthcare.

During the 45-minute webinar, our specialist team will give you a background to the development of this modern healthcare HR management system, walk you through a demonstration of its capabilities, and answer your questions in a live Q&A.

Find out more about the solution here.

Human Resource Management solution for healthcare

The NHS must continuously adapt to the constantly rising demand for patient services – in the face of ever-increasing pressure on budgets, and staff shortages.

Our cloud-ready Human Resource Management Solution for Healthcare allows NHS Trusts to quickly and easily automate content-related HR processes, and enable user self-service – via a low-code, cloud-ready platform that keeps information secure.

Take a look at our HRM datasheet for more information here.