Tags: NHS

Sandwell & West Birmingham Hospitals Moving To Digital Care With SynApps

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Sandwell & West Birmingham Hospitals NHS Trust (SWBH) has recently introduced digital content management for its medical records, determined to make sharing medical data easier and more practical. The project is based on content management platform from Alfresco, implemented and project managed by SynApps Solutions.

SWBH is a busy, multi-site NHS entity. In the past financial year alone, it handled 199,437 attendances at A&E, 650,000 community contacts and 526,945 out-patient appointments. Clearly, information and its correct routing matter a great deal at SWBH. To put that in context: in the month of January 2017, the Trust moved no fewer than 35,000 individual patient records around teams internally. The problem: those documents were moved by four-wheeled trolleys – not digitally.

For The Trust’s chief informatics officer, Mark Reynolds, the motivation behind the digital content management project is clear – it’s all about  “helping make information sharing a lot smoother”.

It’s early days at SWBH for this new way of working – but Reynolds adds, “In terms of what clinicians do, the benefit is very marked with those 35,000 records move around electronically, not manually, finally.”

Read our full blog on this great SynApps NHS success here

Sandwell & West Birmingham Hospitals Move To EPR And Digital Working


 

 

 

Sandwell & West Birmingham Hospitals NHS Trust (SWBH) has recently embarked on a significant digital transformation project

The aim in healthcare is for patient care to be provided seamlessly and with continuity across any combination of service providers – from acute and mental health Trusts to community GP practices and pop-up clinics all the way out to caregivers out in the field.

Sandwell & West Birmingham Hospitals NHS Trust (SWBH) is a busy, multi-site organisation. In the past financial year alone, it handled 199,437 attendances at A&E, 650,000 community contacts and 526,945 out-patient appointments. Clearly, information and its correct routing matters a great deal at SWBH. To put that in context: in the month of January 2017 alone, the Trust moved no fewer than 35,000 individual patient records around the institution.

SWBH has recently introduced a digital content management approach to medical records, aiming to make sharing medical data easier and more practical. The approach uses a content management platform from Alfresco, while being implemented and project managed by SynApps Solutions.

The Trust’s chief informatics officer, Mark Reynolds, explains some of the motivation behind the project. “We’re helping make information sharing a lot smoother via a set of changes that will eventually get us to a full EPR (electronic patient record). That’s going to happen in 2018, and it will set us up for the opening of new facilities the year after. However, what we are currently engaged in is a move to an increasingly paperless way of working to help build the foundations for that future.”

The trust is currently digitising the new documents that come through its doors. “This isn’t a project about making all of our archives paperless, but a way to make the Trust more nimble and EPR-ready,” adds Reynolds.

Advantages of this approach include valuable early benefits – freeing up office space on its sites as paper storage starts to become less important. SWBH is also able to redeploy some of its admin staff who would have been tending all that paper.

To achieve this, SWBH decided on a very pragmatic Open Source approach. This brings advantages in terms of commitment – such freeware can be adopted on a zero-cost basis with a view to a bigger commitment when commercially viable. The Trust also wanted to only work with a supplier who had sold into the NHS, and so would understand its issues and not need any hand-holding.

The Alfresco content management system to manage digital content, implemented by SynApps, met those criteria, and SWBH was happy to start the records digitisation project with those partners.

The right decision

It’s early days at SWBH for this new way of working. “Although our case note scanning project was not without its difficulties, we are now at a stable state where digital documents are the norm and not the exception. It’s a good lead-in for our new EPR as staff are becoming more accustomed to digital case notes.”

“In terms of what clinicians do, the benefit is very marked – those 35,000 records move around electronically, not on trolleys, finally.”

In terms of addressing our information archives, Reynolds sees that as a longer-term project that can be progressed in partnership with the Trust’s records supplier. “We decided that the best use of our resources was on the new medical documentation and getting that digitised first – and I think our results show that this was the right approach.”

The author is Chief Informatics Officer at Sandwell & West Birmingham Hospitals (SWBH) NHS Trust

A Promising Year Beckons

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Joint CEO and Sales Director Mark Winstone sends out a message of best wishes for 2018

As we come to the end of a very interesting year for the NHS, the Police and general business – in the context of Brexit, on-going digitisation of society and a less predictable international scene, it’s time to reflect on where we are.

What we see and hear from our many NHS, Police and enterprise customers is that while there have been issues for many in the economy, especially for those in the public sector facing austerity, we get a sense that there are signs of real progress.

There has been progress for our customers in trying to get closer to the digital NHS sought (and which will be the best-organised NHS in terms of budget pressure and meeting the demands of a changing society and healthcare environment). We have been working for some time with a large teaching hospital in the North East, for example, that is resulting in a proof of concept demonstrator of ground-breaking medical records sharing.

That project in turn connects up with our work and interest in the Great North Care Record initiative.

This is also even more the case now that we have opened up a new line of business with another important partner, our new Intelligent Metadata Layer proposition (see my last blog : Meet IML – The New Single Window On ALL Your Corporate Information LINK]). That will soon open into a strong business for us – in the same way as our health business powered by Open Source in the form of the Alfresco platform has been introduced into so many NHS Trusts up and down the country. While being talked about for years and not happening enough, at last we are seeing real achievement in the area of connecting DICOM Vendor Neutral Archives with EPRs.

There is also great work commencing in digital Policing and SynApps is at the heart of three hugely important business-social-legal areas of interesting and important work: helping the NHS do a better job, helping the Forces to be more effective in delivering justice and protecting citizen rights, and aiding enterprises make information more productive and useful for them via IML.

SynApps has also entered into an exciting partnership with AWS to enable quick to deploy, low cost, scalable, secure ECM “solutions as a service” with the content residing in the UK.

We see 2018 as being a really promising year for us commercially and we are looking forward to the chance to opening up a dialogue about all the great opportunities with you, our customers, in the next 12 months.

A big seasonal thank you to all our staff, partners and most of all customers – and all good wishes for 2018!

Mark

A Local And Practical Patient Care Project That Works

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SynApps is a proud supporter of a big cross-sector patient medical data initiative. Gary Britnell explains why

You may have noted in our News section that SynApps is to exhibit at the upcoming Great North Care Record (GNCR) Network Event at the end of the month.

If you’re not familiar with the GNCR, then I’d like to briefly bring you up to speed, then explain why SynApps is an enthusiastic backer of the initiative.

The Great North Care Record project is a serious attempt by the NHS to use technology to improve the way patient information is shared at a local level. Its two key values: everything has to happen with patient consent, and all work is bent towards finding real, practical ways to improve patient care and to help the NHS to run more efficiently.

You may have heard those values espoused before. We’ve all observed ambitious national data sharing programmes come and go. However GNCR, by starting at a local, pragmatic level, has achieved a lot more than some of its better-publicised forebears.

For example, all of phase one of the project’s rollout is complete. In practical terms, that means over 11,000 views of GP records in participating institutions in secondary care are carried out digitally per month.

All eyes are now on phase two, which is focused on exploring how all the health and care settings involved in patient care can have the ability to instantly access and share real-time patient information.

So it seems the emphasis is consistently on delivery. Next week at Newcastle Racecourse, attendees from clinicians working across a range of healthcare settings, social care practitioners and research colleagues are coming together under one roof to share ideas about how the Great North Care Record can improve patient care. We’re looking forward to presentations from senior healthcare policymakers and experts, as well as NHS Trust chief executives from across the North East.

The bottom line is that we have a digital patient-sharing programme that is making progress in the NHS, and that’s something we all need to applaud. And learn from and share best practice out of.

See you in Newcastle?

That’s why SynApps, a veteran of data sharing in the NHS and a trusted supplier of clinical content support to multiple NHS Trusts will be at the Great North Care Record (GNCR) Network Event (November 28).

If you want to come along and meet SynApps, please get in touch at info@synapps-solutions.com. **Also, don’t miss your chance to win two Amazon Echos, kindly provided by key technology partner Alfresco.**

By the same token, if you are a UK healthcare professional don’t forget to get your free place here.

Gary is SynApps Solutions’ Head of Healthcare

Synapps To Exhibit At Key Networking Event For Clinicians On The GNCR Topic

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We will shortly be exhibiting at the The Great North Care Record (GNCR) network launch event late this month.

The event for health care clinicians, scheduled for Newcastle Racecourse, NE2 5PH on Tuesday, November 28, 9am-1pm, aims to bring together clinicians (working across a range of healthcare settings), social care practitioners and research colleagues to share ideas about how the Great North Care Record can improve patient care, and which SynApps is delighted to be a part of.

Come along to our stand to find out more about how SynApps Health Practice can assist you in managing data.

The Great North Care Record project is all about improving the way patient information is shared, with patient consent, as a way to improve care and helping the NHS to run more efficiently.

To secure your free place at the Newcastle GNCR event, please click here

SynApps Solutions To Exhibit At The Great North Care Record (GNCR) Network Event


Content management leader SynApps Solutions to exhibit at key networking event for clinicians on the GNCR topic

Hatfield, UK, 17 November 2017 – Content management leader SynApps Solutions is delighted to announce it will be exhibiting at the The Great North Care Record (GNCR) network launch event late this month.

The event for health care clinicians, scheduled for Newcastle Racecourse, NE2 5PH on Tuesday, November 28, 9am-1pm, will provide a useful opportunity to see how technology-supported information sharing has enabled change and improved patient care across the North East and North Cumbria.

SynApps has been invited thanks to its strong track record in the UK healthcare market, helping clinicians through content management system solutions to help with their data. SynApps healthcare customers include Croydon Health Services NHS Trust, London’s Kingston Hospital NHS Foundation Trust, Royal Liverpool and Broadgreen University Hospitals NHS Trust and Northampton General Hospital, amongst others.

Why GNCR Matters

The Great North Care Record project is all about improving the way patient information is shared, with patient consent, as a way to improve care and helping the NHS to run more efficiently.

Phase one of GNCR rollout is complete, with 11,000 views of GP records in secondary care each month, while phase two will mean all health and care settings involved in a patient’s care will have the ability to instantly access and share real-time patient information.

GNCR is the focus for this special networking event, which aims to bring together clinicians (working across a range of healthcare settings), social care practitioners and research colleagues to share ideas about how the Great North Care Record can improve patient care, and which SynApps is delighted to be a part of.

Confirmed speakers for the event include senior healthcare policymakers and experts, as well as NHS Trust chief executives from across the North east region.

A Forum For Detailed Discussion

“We look forward to understanding more about what lessons can be shared by other practitioners in both the NHS and social care, as well as to opening up conversations about how best to use technology to achieve those information sharing goals,” said SynApps Solutions’ Head of Healthcare, Gary Britnell.

Please join us at our stand to find out more about how SynApps Health Practice can assist you in managing data.

To secure your free place at the Newcastle GNCR event, please click here

Stabilising NHS IT: How ECM Could Play A Vital Role

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Ultimately we have to re-stabilise NHS IT following the WannaCry malware attack  and ensure it’s totally bulletproof from now on.

That’s the practical message from SynApps Solutions’s Head of Healthcare, Gary Britnell, who’s taken a sobering look at the situation the NHS is left in after this month’s malware attack that left many Trusts and GP surgeries offline.

This is a problem that needs the joint, smart thinking and collaboration of the NHS, the Department of Health and the supplier base, he says.

The key to that stabilising process has to be modernisation. It’s definitely time to upgrade hospital architecture, he argues, while better adherence to standards and great software design will help.

A key player here could be ECM-powered NHS content platforms, he says, as ECM version control, encryption at rest to stop unauthorised access will promote better security and reliability of healthcare systems across the board.

Finally, ECM content is stored in the server and separated from the desktop, which always helps guard against intrusion like WannaCry.

Find out in more detail here how ECM can help prevent future NHS ransomware crises