The SynApps solution architect undertook requirements analysis and documented the requirement in a design specification. The basic solution is designed to allow prospective claimants to submit a new claim using a web-based PDF form, which may or may not contain supporting documentation. Supporting documentation may also be delivered after the initial claim. The documentation is archived to the Documentum ECM platform and a number of workflows instantiated to manage the review, approval or rejection of the claim.
SynApps Solutions delivered the solution on time and on budget during 2H 2017 and continues to provide application support.