SynApps has introduced a new Customer Support Portal, giving customers a simpler and more transparent way to access and manage ongoing support.

Powered by Halo Service Management, the portal provides a central place for customers to report issues, raise service requests and track the progress of their support tickets, including updates and responses from the SynApps team.

Jason Scholes, CTO at SynApps Solutions, said: “We’re always looking for practical ways to make working with SynApps easier. The new portal gives customers a simple way to raise requests and keep track of progress, while helping our team continue to provide the responsive support our customers expect.”

The new portal is part of SynApps’ ongoing investment in customer support, making it easier for customers to get the help they need while giving them greater visibility throughout the support process.