Digital case management in social care: automating efficiency, collaboration & compliance

Create electronic case files automatically. Capture content from any source and collaborate and share information securely

Digital case management is the ideal way for local authorities to enable better care with
limited resources, while fulfilling SLAs and complying with strict new data protection
requirements under GDPR. This isn’t just about capturing case notes electronically – it’s
about having a central place to coordinate everything. And making the latest information
available to the people who need it at exactly the right time – wherever they are. It’s about
dispersed teams being able to collaborate and share information securely, and the right
people being notified at the first sign of a problem – ensuring nothing is left to chance.

Digital case management offers social care teams and partner organisations to automatically
create, update and process case files using all of the available information – no matter
how or where this originated. It could be any combination of scanned documents, email
attachments, and notes taken while with a client, photographs, text messages and audio
recordings. SynApps case management solutions can capture, consolidate and intelligently
index all forms of content, to create comprehensive care records that care workers, their
managers and partner service providers can access securely at the point of need. Meanwhile
automated workflow will trigger prompts and alerts as needed to meet SLAs and escalate
any issues as soon these arise.

Find out more here