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Challenges
This Trust needed to upgrade its soon-to-be unsupported legacy document management system, integrated with RiO Electronic Patient Records (EPR), which was no longer fit for purpose, and contained over 200,000 medical records with upwards of 2.5 million documents. Clinicians found the system difficult to use and unreliable, while the system was also a significant burden on the ICT staff.
The project had significant time constraints as the Trust was keen to move its solution off the legacy platform prior to its support expiring. This meant that three separate work streams were at one stage in full operation.
Solution
SynApps was selected to replace the legacy system with Alfresco Enterprise Content Management (ECM), including the migration of the existing clinical records. The Alfresco Share user interface is launched via a contextual link from the RiO EPR displaying the documents that make up the patients’ medical record. Clinicians can navigate via traditional folder structures or search filters, while thumbnails and text search are also enabled. A separate repository to manage HR records has been implemented, including an integration with Microsoft Office and Outlook.
Project Success
SynApps delivered both systems on time and on budget to support 2,500 users. The ease of use and performance of the new solution has resulted in increased productivity for users and much less frustration for clinicians when retrieving patient records. The Trust is planning to integrate future applications, including the management of Freedom of Information requests, to leverage their investment in the new ECM platform.
The SynApps Difference
SynApps is an established Alfresco partner working with organisations looking to utilise an open-source platform to implement ECM throughout the corporation. Through our extensive experience gained over many years of successfully deploying large-scale ECM solutions across a wide range of industry sectors, SynApps project teams ensure that your projects are delivered on-time with the quality to transform your business operations and deliver real business benefit.
