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Challenges
This Trust needed to replace an aging legacy RIS system which had been in place for many years. The existing system was compounding the daily operations of the trust since staff had to manually find and collate paper referrals across multiple sites. Given the trust had to triage and process 600,000 radiology referrals each year and 5,000 emergency department referrals monthly, this paper-based process added significantly to the Trust’s workload.
Solution
SynApps provided the Trust with a secure, cloud-based Unified Health Information System from Aptvision. This browser-based solution provides Radiology teams with centralised oversight of the entire workload across the customers different sites. In so doing, it improves vetting and prioritisation of patients referred and reduces turnaround times for priority scanning and reporting. The system has been integrated with all the Trust’s modalities and a new set of workflows configured providing electronic scheduling and vetting using SynApps’ modern, flexible browser-based solution. It has been deployed across the trusts three main sites where the Radiology department is based. All existing Radiology data including the legacy reports were migrated to the new platform.
Project Success
The SynApps-Aptvision solution, which is 100% web based, allows the Trust’s radiology services to be coordinated digitally from anywhere as part of a ‘paperless NHS’. Ultimately the digitisation of the referral and vetting process enables better patient outcomes, improves resource use, and reduces missed appointments, which are thought to account for up to 10 per cent of appointments across public hospitals.
The Trust is currently deploying a second phase covering access for referring doctors using the platforms Referral Web Portal. This will speed up the referral process further and provide doctors with additional access and controls over the appointments they make and faster access to the finalised report.
The SynApps Difference
SynApps’ integrated Radiology Information System (RIS) from Aptvision provides multi-tenant, cross-location, centralised scheduling and vetting of medical imaging appointments, analysis and follow-up via a simple web-based browser. It allows patients to be part of the booking process, and it enables members of different teams across diverse locations to collaborate on cases in a streamlined way, making optimum use of available resources.
