SynApps on the G-Cloud: OpenText

SynApps has made a range of transformational business solutions available to government bodies and other public sector organisations via the Government’s G-Cloud procurement framework.

Our solutions are listed under Lots 1, 3 and 4 of the G-Cloud III framework for IaaS, SaaS and Specialist Cloud Services. We offer three families of cloud-based business solutions – document capture, document management and case management – in partnership with secure cloud infrastructure specialist UKCloud.

Document Management (EDM)

SynApps Documentum Document Management in the Cloud provides best-of-breed document management services based on the Documentum product suite from OpenText.

These services can be used to provide pre-configured EDM applications on demand, that can be integrated with an organisation’s processes and line-of-business applications.

Document capture

SynApps Intelligent Document Capture in the Cloud lets users capture key paper-based documents using a wide variety of scanners and multi-function peripherals. These can then be stored and automatically indexed in a secure cloud-based repository so that they are accessible online in a controlled, secure environment. The Intelligent Document Capture service is based on OpenText’s industry-leading Captiva product suite.

Case management

SynApps Case Management in the Cloud, based on OpenText’s xCP case management technologies, provides the foundation for a range of specialist case-based applications. These include SynApps Investigative Case Management in the Cloud, which lets police forces register and view the status of a crime online, where all case-related documentation can be stored securely.

Additional products and services

We offer a number of other cloud-based solutions through G-Cloud too. These include basic services such as cloud-based content backup, as well as a full range of consultancy, implementation and support services that are packaged and priced separately.

Partnering with UKCloud

Through our strategic partnership with UKCloud, SynApps G-Cloud solutions are hosted in highly resilient UK data centres. UKCloud Cloud service infrastructure is certified to support all levels of G-Cloud data sensitivity from Impact Level 0 (IL0) to Impact Level 3 (IL3).

UKCloud has been a G-Cloud provider since February 2012 and its customers include the Ministry of Defence and HMRC.