Sandwell & West Birmingham Hospitals Moving To Digital Care With SynApps

Sandwell & West Birmingham Hospitals NHS Trust (SWBH) has recently introduced digital content management for its medical records, determined to make sharing medical data easier and more practical. The project is based on content management platform from Alfresco, implemented and project managed by SynApps Solutions.

SWBH is a busy, multi-site NHS entity. In the past financial year alone, it handled 199,437 attendances at A&E, 650,000 community contacts and 526,945 out-patient appointments. Clearly, information and its correct routing matter a great deal at SWBH. To put that in context: in the month of January 2017, the Trust moved no fewer than 35,000 individual patient records around teams internally. The problem: those documents were moved by four-wheeled trolleys – not digitally.

For The Trust’s chief informatics officer, Mark Reynolds, the motivation behind the digital content management project is clear – it’s all about  “helping make information sharing a lot smoother”.

It’s early days at SWBH for this new way of working – but Reynolds adds, “In terms of what clinicians do, the benefit is very marked with those 35,000 records move around electronically, not manually, finally.”

Read our full blog on this great SynApps NHS success here

SynApps Solutions To Exhibit At Alfresco Day London 2017

Content management leader invited to be a key participant at major technology partner customer conference   

Maidenhead, UK, 27 November, 2017 – Content management leader SynApps Solutions is delighted to announce it will be exhibiting at a special one-day event hosted by key technology partner Alfresco.

The customer and partner one-day conference, Alfresco Day London 2017, will be held at the Royal Garden Hotel, Kensington W8 4PT on Thursday, 7th December 2017, 8.30am – 6.30pm.

As its guiding themes, Alfresco Day London 2017 will look at how organisations can deliver a seamless digital experience for their markets and practical guidance on how to leverage the Alfresco platform to get there.

To that end, Alfresco and other participants will explore how delegates can:

  • Regain control of critical business content
  • Strengthen compliance
  • Optimise processes and
  • Gain competitive edge.

Attendees will also hear how Alfresco will work with Amazon Web Services™ (AWS) combining mobile collaboration, capabilities, and ubiquitous file access with the security, control, and policy enforcement that enterprises need.

They will also hear how the supplier plans to integrate Amazon’s Alexa speech recognition front end to integrate content and process, using smart assistant tech to transform interactions.

“As one of the foremost UK suppliers in the UK for the Alfresco ecosystem, we are delighted to be invited to Alfresco Day London 2017,” said SynApps Solutions’ joint Managing Director and Sales & Marketing Director, Mark Winstone.

SynApps will use the opportunity to speak with Alfresco customers about its proven delivery and service expertise for Alfresco ECM, providing organisations a fast path to help users interact with information.

“Alfresco Day London 2017 promises to be an excellent forum to engage in detailed discussion with digital technology pioneers and experts, as well as meet with customers and network with peers in the enterprise content management industry,” he added.

Please join us at SynApps’s stand to find out more.

To secure your free place as an ECM professional at Alfresco Day London 2017, please click here

SynApps Solutions To Exhibit At The Great North Care Record (GNCR) Network Event

Content management leader SynApps Solutions to exhibit at key networking event for clinicians on the GNCR topic

Hatfield, UK, 17 November 2017 – Content management leader SynApps Solutions is delighted to announce it will be exhibiting at the The Great North Care Record (GNCR) network launch event late this month.

The event for health care clinicians, scheduled for Newcastle Racecourse, NE2 5PH on Tuesday, November 28, 9am-1pm, will provide a useful opportunity to see how technology-supported information sharing has enabled change and improved patient care across the North East and North Cumbria.

SynApps has been invited thanks to its strong track record in the UK healthcare market, helping clinicians through content management system solutions to help with their data. SynApps healthcare customers include Croydon Health Services NHS Trust, London’s Kingston Hospital NHS Foundation Trust, Royal Liverpool and Broadgreen University Hospitals NHS Trust and Northampton General Hospital, amongst others.

Why GNCR Matters

The Great North Care Record project is all about improving the way patient information is shared, with patient consent, as a way to improve care and helping the NHS to run more efficiently.

Phase one of GNCR rollout is complete, with 11,000 views of GP records in secondary care each month, while phase two will mean all health and care settings involved in a patient’s care will have the ability to instantly access and share real-time patient information.

GNCR is the focus for this special networking event, which aims to bring together clinicians (working across a range of healthcare settings), social care practitioners and research colleagues to share ideas about how the Great North Care Record can improve patient care, and which SynApps is delighted to be a part of.

Confirmed speakers for the event include senior healthcare policymakers and experts, as well as NHS Trust chief executives from across the North east region.

A Forum For Detailed Discussion

“We look forward to understanding more about what lessons can be shared by other practitioners in both the NHS and social care, as well as to opening up conversations about how best to use technology to achieve those information sharing goals,” said SynApps Solutions’ Head of Healthcare, Gary Britnell.

Please join us at our stand to find out more about how SynApps Health Practice can assist you in managing data.

To secure your free place at the Newcastle GNCR event, please click here

SynApps Partners With GeoLang

Maidenhead, UK, 2 October 2017 – Content management leader SynApps Solutions has today announced a partnership with UK based cyber security solution providers GeoLang in a deal to achieve true synergy between Enterprise Content Management (ECM) and leading-edge security.

GeoLang is the company behind the award-winning Ascema platform, software that provides an easily deployable, next generation DLP (data loss prevention) and classification solution. Ascema can detect where high value data resides within File Servers and Endpoints, plus protect and remediate on data as it flows around enterprise authorised applications on premise and in the cloud.

This deal will help the evolution to cloud, say the partners. That’s because as more organisations start to exploit IT services via this method, the need to know where data resides and to be able to protect it is paramount. It’s also growing, as the UK Data Protection Act and the EU’s General Data Protection Regulation come into force next May.

“We are thrilled to be partnering with the team at the leading edge UK tech firm, and we’re really impressed by the team’s deep expertise,” notes SynApps Solutions’ Joint CEO, Mark Winstone.

“Thanks to this strategic partnership, our clients will be able to strengthen their security and better safeguard their digital content management assets against growing security threats.”

GeoLang’s CEO, Dr Debbie Garside, adds, “As part of our ongoing market expansion strategy we are looking to grow our relationships with specialist partners such as SynApps who really understand the enterprise content management space.

“We are excited that SynApps, a real leader specialist in British ECM market, has chosen to work with us in order to add significant value to its customer solutions set.”

SynApps Receives Strategic Partner Status With Content Services Giant Alfresco



Maidenhead, UK, 6 September, 2017 – Content management leader SynApps Solutions has received confirmation from key technology partner and content and process services leader Alfresco that it has attained coveted Strategic Partner status.

The certification process is based on a rigorous validation process by Alfresco on the amount of certified resource – at least 20 ACA or ACE level Alfresco certified consultants – an Alfresco partner can offer, plus measured sales and marketing activity and revenue plus customer satisfaction metrics.

The completion to this rigorous set of metrics means UK CEOs can have full confidence in all SynApps project management functions, from pre-sales through to project delivery and transition to support.

An open, modern, secure platform, Alfresco ECM provides a fast path for people to interact with information and for companies to respond to their changing business needs.

“We are honoured to have received this accreditation,” said SynApps Solutions’ Joint CEO, Mark Winstone.

“Our team of solution architects and delivery consultants is very strong and very committed with a drive to get the job done. That means we are the strongest in the UK for Alfresco solutions, with service expertise across strategic consultancy, implementation, content migration, training, hosting and long-term application support.

“This is an important milestone for SynApps to support our growth, underpinning our aim of always exceeding client expectations for delivery.”

About SynApps
SynApps is an independent services and solutions company specialising in Enterprise Content Management (ECM) technologies. Founded in 2003 by former Documentum services professionals, the company provides consultancy, implementation and support services for OpenText Documentum and Alfresco, and has authored a suite of content integration solutions, ConXApps, that allow businesses to quickly maximise their investment in ECM technologies. Organisations across healthcare, government and commercial markets rely on SynApps solutions and services to capture and share knowledge more dynamically and efficiently.

Find out more at, or follow the firm on Twitter @Synappssol

Stabilising NHS IT: How ECM Could Play A Vital Role

Ultimately we have to re-stabilise NHS IT following the WannaCry malware attack  and ensure it’s totally bulletproof from now on.

That’s the practical message from SynApps Solutions’s Head of Healthcare, Gary Britnell, who’s taken a sobering look at the situation the NHS is left in after this month’s malware attack that left many Trusts and GP surgeries offline.

This is a problem that needs the joint, smart thinking and collaboration of the NHS, the Department of Health and the supplier base, he says.

The key to that stabilising process has to be modernisation. It’s definitely time to upgrade hospital architecture, he argues, while better adherence to standards and great software design will help.

A key player here could be ECM-powered NHS content platforms, he says, as ECM version control, encryption at rest to stop unauthorised access will promote better security and reliability of healthcare systems across the board.

Finally, ECM content is stored in the server and separated from the desktop, which always helps guard against intrusion like WannaCry.

Find out in more detail here how ECM can help prevent future NHS ransomware crises