Ultimately we have to re-stabilise NHS IT following the WannaCry malware attack and ensure it’s totally bulletproof from now on.
That’s the practical message from SynApps Solutions’s Head of Healthcare, Gary Britnell, who’s taken a sobering look at the situation the NHS is left in after this month’s malware attack that left many Trusts and GP surgeries offline.
This is a problem that needs the joint, smart thinking and collaboration of the NHS, the Department of Health and the supplier base, he says.
The key to that stabilising process has to be modernisation. It’s definitely time to upgrade hospital architecture, he argues, while better adherence to standards and great software design will help.
A key player here could be ECM-powered NHS content platforms, he says, as ECM version control, encryption at rest to stop unauthorised access will promote better security and reliability of healthcare systems across the board.
Finally, ECM content is stored in the server and separated from the desktop, which always helps guard against intrusion like WannaCry.
Find out in more detail here how ECM can help prevent future NHS ransomware crises
Head of our Healthcare Practice Gary Britnell was asked by this important UK IT sector publication to outline the best response by the UK health IT community to Secretary of Health Jeremy Hunt’s recent apparent dismissal of the importance of NHS paperless targets.
From 2013 on, the Health Secretary and his Department stressed the imperative to get the NHS fully paperless by 2018. But earlier this month, what many in the sector took to be a dismissal of the whole campaign by the Secretary came to light, who told the NHS Sustainability cross-party committee of MPs he was “quite relieved most people seem to have forgotten” the whole idea.
For Gary, NHS IT leaders should instead look at the great progress to paperless made so far, and indeed mull over the idea that 2018 might well remain a realistic target for some ambitious Trusts when it comes to going digital. He also discusses how getting to the NHS we need is not going to be easy, but practical techniques like the integrated digital care record (IDCR) are emerging as a great way to get there.
The good news is that once we have this in place, says SynApps, we will be able to do great things in the NHS, such as route information without any need for re-keying or asking the patient the same questions, allow collation of data for better analysis of the bigger trends, programmatic search, and so on – as well as head off patient data loss that can put lives at risk.
Read Gary’s ideas in full here
In key industry publication DM Magazine, an article has been published by our head of Healthcare Practice Gary Britnell on the best response by the UK health IT community to Secretary of Health Jeremy Hunt’s recent apparent dismissal of the importance of NHS paperless targets.
For Gary, NHS IT leaders should instead look at the great progress to paperless made so far. He discusses how getting to a paperless NHS is not going to be easy, but practical techniques like the integrated digital care record (IDCR) are emerging as a great way to get there.
Read the article in full here
In widely-followed sector publication Digital Health, SynApps Solutions project at the Royal Liverpool and Broadgreen University Hospitals NHS Trust has received some positive coverage.
A project is underway there to deliver a new Electronic Patient Record strategy based on an open standards-based vendor-neutral archive. The article discusses how Royal Liverpool is one of NHS England’s 16 global digital exemplar sites, which are being centrally funded to provide digital transformation best practice for other trusts to follow. IT systems used by the exemplars are likely to be adopted widely by other trusts, observers expect, for example.
Digital Health highlights SynApps role in preparing for the EPR in 2013, when we helped Royal Liverpool migrate nearly 90 million images to the SynApps vendor neutral archive (VNA).
Find out more about the project in more detail here
Some recent trends highlight very well the kind of route of travel that British Policing is heading in, and which we are increasingly relevant to. The first is the rise of the rise of cybercrime. This danger is recognised at Cabinet level, with the government announcing a National Cybersecurity Strategy, as is the setting up of the country’s National Crime Unit, a body actively engaged in providing a powerful and highly visible investigative response to the most serious incidents of cybercrime.
This work is being done at the individual Force level too – and as a recent piece in The Telegraph points out, “Forces are turning to cutting-edge technology to move the odds in their favour.”
A great example is body-worn cameras, a technology that will allow the Police to address community concerns about invasive techniques, potentially reallocate resources to more productive tasks, but also provide useful video evidence for trials.
Last but not least, the setting up of a national, unified Police ICT Company for the UK in March 2015 means that useful technology like body-worn cameras and other digital aids come much higher up the agenda for the sector than ever before.
This context of change is what’s driving some of the work we’re carrying out with multiple Forces round the country, and which we plan to reveal more of very soon.
Read the blog for yourself here
In a recent blog article, SynApps revealed another exciting solution for the public sector it’s working on with its customers – this time, in law enforcement.
The Police are always watching the clock when they get a suspect to the station, and it’s a clock that can’t be bargained with, either. As the hit Channel 4 show has shown us, 24 hours (longer if it’s a serious crime or a terrorist act) sounds like a long time, but just isn’t; the race us on to get a case assembled, witnesses and suspect interviewed, liaison with the CPS has to happen, and so on.
What’s more, as digital evidence is becoming more and more central to modern law enforcement, the sector’s entering the era of even more CCTV, body-worn cameras on officers, evidence gathered by iPhone or digital camera, and so forth.
As a result, the company foresees, the sector’s going to have to find ways to properly manage, store and, crucially, search and properly label and timestamp, such digital evidence. Which is where modern content management comes in, in the shape of what SynApps and our tech partners can offer. That’s because ECM is the missing link in digital evidence management in terms of what’s needed to capture, move, search, store and systematically archive such important material – and achieve the fully joined up digital justice system the Crown, public and Police themselves know we all need.
Read the longer version of this vision here
In this key public sector publication, Head of the Healthcare Practice at SynApps Gary Britnell discusses the interoperability challenge the NHS faces as it tries to become fully digital.
According to US digital health guru Robert Wachter, brought in by the Department of Health to advise the government on how to transition to a digital health service, “If I had any one piece of advice for the NHS around going digital, it’s to get interoperability right from the start. We have hospitals in the US that have great computers, but where 95% of the systems can’t talk to each other.”
He’s right: hospitals want to share patient data internally, as the paper chase chokes productivity, as our everyday experience with our NHS Trust customers shows. They also know that they’ll want to share that data with other providers as we move to break down the barriers between health and social care.
Many practitioners believe the best way of doing that is the Integrated Digital Care Record, the IDCR. The challenge: there’s no central, top-down route to get an IDCR; Trusts are going to have to build their own.
Getting to the digital NHS we need is not going to be easy. The good news is that once we have this in place, we will be able to do great things in the NHS, such as route information without any need for re-keying or asking the patient the same questions, allow collation of data for better analysis of the bigger trends, programmatic search, and so on. SynApps is actively engaged on building just such a practical way of doing so.
Read the article for yourself here