Author Archives: Carina Birt

Sandwell & West Birmingham Hospitals Moving To Digital Care With SynApps

Sandwell & West Birmingham Hospitals NHS Trust (SWBH) has recently introduced digital content management for its medical records, determined to make sharing medical data easier and more practical. The project is based on content management platform from Alfresco, implemented and project managed by SynApps Solutions.

SWBH is a busy, multi-site NHS entity. In the past financial year alone, it handled 199,437 attendances at A&E, 650,000 community contacts and 526,945 out-patient appointments. Clearly, information and its correct routing matter a great deal at SWBH. To put that in context: in the month of January 2017, the Trust moved no fewer than 35,000 individual patient records around teams internally. The problem: those documents were moved by four-wheeled trolleys – not digitally.

For The Trust’s chief informatics officer, Mark Reynolds, the motivation behind the digital content management project is clear – it’s all about  “helping make information sharing a lot smoother”.

It’s early days at SWBH for this new way of working – but Reynolds adds, “In terms of what clinicians do, the benefit is very marked with those 35,000 records move around electronically, not manually, finally.”

Read our full blog on this great SynApps NHS success here

Sandwell & West Birmingham Hospitals Move To EPR And Digital Working

 

 

 

Sandwell & West Birmingham Hospitals NHS Trust (SWBH) has recently embarked on a significant digital transformation project

The aim in healthcare is for patient care to be provided seamlessly and with continuity across any combination of service providers – from acute and mental health Trusts to community GP practices and pop-up clinics all the way out to caregivers out in the field.

Sandwell & West Birmingham Hospitals NHS Trust (SWBH) is a busy, multi-site organisation. In the past financial year alone, it handled 199,437 attendances at A&E, 650,000 community contacts and 526,945 out-patient appointments. Clearly, information and its correct routing matters a great deal at SWBH. To put that in context: in the month of January 2017 alone, the Trust moved no fewer than 35,000 individual patient records around the institution.

SWBH has recently introduced a digital content management approach to medical records, aiming to make sharing medical data easier and more practical. The approach uses a content management platform from Alfresco, while being implemented and project managed by SynApps Solutions.

The Trust’s chief informatics officer, Mark Reynolds, explains some of the motivation behind the project. “We’re helping make information sharing a lot smoother via a set of changes that will eventually get us to a full EPR (electronic patient record). That’s going to happen in 2018, and it will set us up for the opening of new facilities the year after. However, what we are currently engaged in is a move to an increasingly paperless way of working to help build the foundations for that future.”

The trust is currently digitising the new documents that come through its doors. “This isn’t a project about making all of our archives paperless, but a way to make the Trust more nimble and EPR-ready,” adds Reynolds.

Advantages of this approach include valuable early benefits – freeing up office space on its sites as paper storage starts to become less important. SWBH is also able to redeploy some of its admin staff who would have been tending all that paper.

To achieve this, SWBH decided on a very pragmatic Open Source approach. This brings advantages in terms of commitment – such freeware can be adopted on a zero-cost basis with a view to a bigger commitment when commercially viable. The Trust also wanted to only work with a supplier who had sold into the NHS, and so would understand its issues and not need any hand-holding.

The Alfresco content management system to manage digital content, implemented by SynApps, met those criteria, and SWBH was happy to start the records digitisation project with those partners.

The right decision

It’s early days at SWBH for this new way of working. “Although our case note scanning project was not without its difficulties, we are now at a stable state where digital documents are the norm and not the exception. It’s a good lead-in for our new EPR as staff are becoming more accustomed to digital case notes.”

“In terms of what clinicians do, the benefit is very marked – those 35,000 records move around electronically, not on trolleys, finally.”

In terms of addressing our information archives, Reynolds sees that as a longer-term project that can be progressed in partnership with the Trust’s records supplier. “We decided that the best use of our resources was on the new medical documentation and getting that digitised first – and I think our results show that this was the right approach.”

The author is Chief Informatics Officer at Sandwell & West Birmingham Hospitals (SWBH) NHS Trust

SynApps Solutions To Exhibit At Alfresco Day London 2017

Content management leader invited to be a key participant at major technology partner customer conference   

Maidenhead, UK, 27 November, 2017 – Content management leader SynApps Solutions is delighted to announce it will be exhibiting at a special one-day event hosted by key technology partner Alfresco.

The customer and partner one-day conference, Alfresco Day London 2017, will be held at the Royal Garden Hotel, Kensington W8 4PT on Thursday, 7th December 2017, 8.30am – 6.30pm.

As its guiding themes, Alfresco Day London 2017 will look at how organisations can deliver a seamless digital experience for their markets and practical guidance on how to leverage the Alfresco platform to get there.

To that end, Alfresco and other participants will explore how delegates can:

  • Regain control of critical business content
  • Strengthen compliance
  • Optimise processes and
  • Gain competitive edge.

Attendees will also hear how Alfresco will work with Amazon Web Services™ (AWS) combining mobile collaboration, capabilities, and ubiquitous file access with the security, control, and policy enforcement that enterprises need.

They will also hear how the supplier plans to integrate Amazon’s Alexa speech recognition front end to integrate content and process, using smart assistant tech to transform interactions.

“As one of the foremost UK suppliers in the UK for the Alfresco ecosystem, we are delighted to be invited to Alfresco Day London 2017,” said SynApps Solutions’ joint Managing Director and Sales & Marketing Director, Mark Winstone.

SynApps will use the opportunity to speak with Alfresco customers about its proven delivery and service expertise for Alfresco ECM, providing organisations a fast path to help users interact with information.

“Alfresco Day London 2017 promises to be an excellent forum to engage in detailed discussion with digital technology pioneers and experts, as well as meet with customers and network with peers in the enterprise content management industry,” he added.

Please join us at SynApps’s stand to find out more.

To secure your free place as an ECM professional at Alfresco Day London 2017, please click here

A Local And Practical Patient Care Project That Works

SynApps is a proud supporter of a big cross-sector patient medical data initiative. Gary Britnell explains why

You may have noted in our News section that SynApps is to exhibit at the upcoming Great North Care Record (GNCR) Network Event at the end of the month.

If you’re not familiar with the GNCR, then I’d like to briefly bring you up to speed, then explain why SynApps is an enthusiastic backer of the initiative.

The Great North Care Record project is a serious attempt by the NHS to use technology to improve the way patient information is shared at a local level. Its two key values: everything has to happen with patient consent, and all work is bent towards finding real, practical ways to improve patient care and to help the NHS to run more efficiently.

You may have heard those values espoused before. We’ve all observed ambitious national data sharing programmes come and go. However GNCR, by starting at a local, pragmatic level, has achieved a lot more than some of its better-publicised forebears.

For example, all of phase one of the project’s rollout is complete. In practical terms, that means over 11,000 views of GP records in participating institutions in secondary care are carried out digitally per month.

All eyes are now on phase two, which is focused on exploring how all the health and care settings involved in patient care can have the ability to instantly access and share real-time patient information.

So it seems the emphasis is consistently on delivery. Next week at Newcastle Racecourse, attendees from clinicians working across a range of healthcare settings, social care practitioners and research colleagues are coming together under one roof to share ideas about how the Great North Care Record can improve patient care. We’re looking forward to presentations from senior healthcare policymakers and experts, as well as NHS Trust chief executives from across the North East.

The bottom line is that we have a digital patient-sharing programme that is making progress in the NHS, and that’s something we all need to applaud. And learn from and share best practice out of.

See you in Newcastle?

That’s why SynApps, a veteran of data sharing in the NHS and a trusted supplier of clinical content support to multiple NHS Trusts will be at the Great North Care Record (GNCR) Network Event (November 28).

If you want to come along and meet SynApps, please get in touch at info@synapps-solutions.com. **Also, don’t miss your chance to win two Amazon Echos, kindly provided by key technology partner Alfresco.**

By the same token, if you are a UK healthcare professional don’t forget to get your free place here.

Gary is SynApps Solutions’ Head of Healthcare

Synapps To Exhibit At Key Networking Event For Clinicians On The GNCR Topic

We will shortly be exhibiting at the The Great North Care Record (GNCR) network launch event late this month.

The event for health care clinicians, scheduled for Newcastle Racecourse, NE2 5PH on Tuesday, November 28, 9am-1pm, aims to bring together clinicians (working across a range of healthcare settings), social care practitioners and research colleagues to share ideas about how the Great North Care Record can improve patient care, and which SynApps is delighted to be a part of.

Come along to our stand to find out more about how SynApps Health Practice can assist you in managing data.

The Great North Care Record project is all about improving the way patient information is shared, with patient consent, as a way to improve care and helping the NHS to run more efficiently.

To secure your free place at the Newcastle GNCR event, please click here

SynApps Solutions To Exhibit At The Great North Care Record (GNCR) Network Event

Content management leader SynApps Solutions to exhibit at key networking event for clinicians on the GNCR topic

Hatfield, UK, 17 November 2017 – Content management leader SynApps Solutions is delighted to announce it will be exhibiting at the The Great North Care Record (GNCR) network launch event late this month.

The event for health care clinicians, scheduled for Newcastle Racecourse, NE2 5PH on Tuesday, November 28, 9am-1pm, will provide a useful opportunity to see how technology-supported information sharing has enabled change and improved patient care across the North East and North Cumbria.

SynApps has been invited thanks to its strong track record in the UK healthcare market, helping clinicians through content management system solutions to help with their data. SynApps healthcare customers include Croydon Health Services NHS Trust, London’s Kingston Hospital NHS Foundation Trust, Royal Liverpool and Broadgreen University Hospitals NHS Trust and Northampton General Hospital, amongst others.

Why GNCR Matters

The Great North Care Record project is all about improving the way patient information is shared, with patient consent, as a way to improve care and helping the NHS to run more efficiently.

Phase one of GNCR rollout is complete, with 11,000 views of GP records in secondary care each month, while phase two will mean all health and care settings involved in a patient’s care will have the ability to instantly access and share real-time patient information.

GNCR is the focus for this special networking event, which aims to bring together clinicians (working across a range of healthcare settings), social care practitioners and research colleagues to share ideas about how the Great North Care Record can improve patient care, and which SynApps is delighted to be a part of.

Confirmed speakers for the event include senior healthcare policymakers and experts, as well as NHS Trust chief executives from across the North east region.

A Forum For Detailed Discussion

“We look forward to understanding more about what lessons can be shared by other practitioners in both the NHS and social care, as well as to opening up conversations about how best to use technology to achieve those information sharing goals,” said SynApps Solutions’ Head of Healthcare, Gary Britnell.

Please join us at our stand to find out more about how SynApps Health Practice can assist you in managing data.

To secure your free place at the Newcastle GNCR event, please click here